Our Packaging

We take great pride in how we pack, ship and stand behind the transportation of our musical instruments.  We make every effort to ensure that your guitar arrives in the same condition that you purchased it in based on our pictures and disclosures.  Here's how we do it:

• All guitars are inspected a final time before shipping to ensure there has been no warehouse or stocking damage. 
• They are placed in a case -or- a triangular guitar box (if case is not included) and special attention is paid to bracing the neck and headstock areas. 
• The box/case is sealed and is then placed in a second, outer box that is padded at the bottom and all all 5 remaining sides.

Also, please remember that cases are meant to protect your guitar.  We try to provide sufficient padding to ensure that the case arrives entirely unharmed, but as much as it is a guitar case, it is also, more or less, part of the packaging and therefore may suffer a scuff or two during transport.  We only ask you to be understanding regarding the condition of cases.  There should be no damage, just bear in mind that cases are indeed designed to protect the guitar!

Local Pickup - We offer local pickup at our Grapevine, TX showroom.  We are located on the 2nd floor of the Grapevine Antique Mall.