Store Policies

We understand buying a guitar is personal so we allow you 7 days to return the item for an exchange for credit toward any item(s) in our stock.

Terms and Conditions of Returns:

(1) In the case of shipping damage, you agree to cooperate with damage claim so that we can maintain a case with the shipping carrier
(2) You must ask for an RMA number; it must be received back in the same condition
(3) For new merchandise, warranty coverage and replacement directly from manufacturer applies first
(4) Exchange credit will be given toward in stock items.
(5) Buyer will be responsible for all shipping charges associated with the return

The 7 day return period does not start until you receive the item, and runs through the date that we receive the guitar back (in other words, the time lapse will be the difference between the two delivery dates, as independently recorded by the shipping carrier(s)

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